To alleviate severe traffic congestion at JFK Airport during this summer’s peak travel period and the ongoing $19 billion redevelopment, ride-sharing services (Uber, Lyft, etc.) pickup locations for Terminal 4 passengers have been temporarily relocated. During peak hours (12:00 PM to 2:00 AM), all ride-app pickups will be transferred to the designated Remote Ride App & Car Services Lot.
To reach this location, passengers must board a complimentary shuttle bus departing from the Terminal 4 arrivals level every 1-2 minutes. This strategy, successfully implemented during LaGuardia Airport’s transformation, positions the pickup lot adjacent to the driver waiting area, expediting pickups and providing seamless access to the Van Wyck Expressway and Belt Parkway. Ultimately, passengers will experience reduced wait times compared to navigating the heavily congested terminal area.
Departing passengers remain unaffected and can continue standard drop-off procedures at the terminal entrance. Alternatively, passengers can opt for pickup at the AirTrain JFK Lefferts Blvd Station, a brief eight-minute complimentary AirTrain ride from the terminals.
We appreciate your patience as we work diligently to modernize JFK Airport. The forthcoming facility will boast two expansive new terminals, upgraded existing terminals, streamlined traffic flow, an array of popular shops and restaurants, and captivating local artwork. Our goal is to deliver a world-class travel experience for all passengers.
JFK Terminal 4 Ride App & Car Services Lot FAQs
When does this change take effect?
June 26, 2024.
Why is this change necessary?
To mitigate traffic congestion at the terminal during the record-breaking summer travel season and the airport’s extensive $19 billion redevelopment. By utilizing a remote pickup location, passengers can expedite their departure and reduce overall travel time.
How do I reach the remote pickup location from Terminal 4?
Board the complimentary shuttle bus at the Terminal 4 arrivals level.
What are the operating hours of the remote lot?
The Remote Ride App & Car Services Lot is open from 12:00 PM to 2:00 AM.
What if my flight arrives before 12:00 PM or after 2:00 AM?
Ride-app pickups are available at the terminal entrance during these hours.
How long will the remote lot be operational?
The lot is scheduled to remain open throughout the summer and close in September.
Does this change impact other terminals or departing passengers?
No, these changes exclusively affect Terminal 4 arriving passengers using ride-sharing services.
What is the estimated travel time to the remote lot?
Approximately 10-15 minutes.
Are the shuttle buses wheelchair accessible?
Yes, however, passengers with disabilities may opt for terminal pickups. Ride-sharing apps will provide specific instructions.
Can I request a ride before arriving at the lot?
It is recommended to request a ride within five minutes of approaching the lot. An announcement will be made on the shuttle bus as it nears the destination.
What should I do if I cannot locate the shuttle bus?
Seek assistance from a customer service representative (wearing red attire).
Is luggage assistance available?
Baggage handlers are on duty to assist with luggage loading and unloading.
Is this procedure implemented at other airports?
Many international airports, including LAX, utilize similar systems to alleviate traffic congestion and improve passenger experience.
How does this process expedite my departure?
Modeled after the successful LaGuardia Airport initiative, this strategic lot placement near the driver waiting area optimizes pickup times and provides direct access to major highways.